Designed to greet, advise and communicate key messages to waiting telephone callers
Recorded Voice Announcements (RVA) are the recorded messages your caller hears when their call is first answered. The RVA's purpose is to welcome, advise and direct your callers. It's often used as a greeting, after-hours or an emergency announcement, and it doesn't require any interaction from your callers. The RVA is arguably the most important communication you have with your customers, because it's their first one.
We will work with you to develop your RVA Script so as to better understand and maximise your Call Flow potential, including Welcome Announcements and After Hour Messages. Our review and analysis of your Call Flow will assist in developing or confirming RVAs required to best suit your Call Flow.
When looking at costs associated with RVAs, we will complete an analysis on the volume of work requested and will provide a Quote accordingly.
Call our Team on 1300 363 111 to discuss your RVA requirements.
At the end of the day, nothing beats picking up the phone and speaking with our friendly team. We will chat about your company and tailor a plan to suit your needs.