Telemall pioneered the message on hold industry in Australia, back in 1986. Through continued innovation and market-leading audio production, Telemall now services thousands of clients throughout Australia and overseas.
92% of consumers form their image of a company based on their experience with its call centre. (Source: Purdue University)
The interactive voice Recording (IVR) accounts for 27% of a consumer’s total call experience. (Source: JD Power and Associates)
We have been in business since 1986 and over that time have serviced thousands of Australian businesses with innovative solutions.
Our prices start from just a couple of dollars per day, with no equipment to purchase, no start up fees, no hidden charges and no long term contracts.
Telemall has a dedicated and seasoned team of marketers, scriptwriters, voice-over artists and audio production specialists.
We listen to the needs of your business, research further and then use this information to tailor a results driven solution.
With our multi studio production house, we have the capacity to produce over 10,000 words a day with unrivalled technical expertise and finish.
As a valued client, we provide you with a dedicated support person to provide help with all aspects of your campaigns.